Milestone / Siveillance VMS Reference

This section contains important technical information about Siveillance VMS and compatible products (Milestone XProtect).

Siveillance Supported Editions and Versions

License Editions: The following Siveillance licenses can be used:

Siveillance Video Pro (formerly VMS 300)
Siveillance Video Advanced (formerly VMS 200)
Siveillance Video Advanced Embedded (formerly VMS 200 embedded)
Siveillance Video Core Plus (formerly VMS 100)
Siveillance Video Core (formerly VMS 50)

Hardware Architectures

Single server
Server including cameras of interconnected systems

Software Versions: At the date of delivery, the following Siveillance software versions have been tested:

Siveillance VMS v21.1b 2021 R1
Siveillance VMS v20.3a 2020 R3
Siveillance VMS v20.2a 2020 R2
Siveillance VMS v20.1b 2020 R1
Siveillance Video v13.3a 2019 R3
Siveillance VMS v13.2a 2019 R2
Siveillance VMS v13.1a 2019 R1
Siveillance VMS v12.3a 2018 R3
Siveillance VMS v12.2a 2018 R2

Limitations in Siveillance Versions

The following versions do not support video recording bookmarks:

Core (VMS 50)

To overcome this limitation, video recording tags are managed by Desigo CC. However, as consequences:

You can no longer automatically start video recording when setting a tag. Instead, you must start recording and then set a tag while recording is in progress. See Recording Video.
The configuration of video recording bookmarks in VMS has no effect on the tags.

For more information about more recent versions and specific device packs, contact customer support.

Milestone XProtect Supported Editions and Versions

License Editions: The following XProtect licenses can be used:

Corporate
Expert
Professional+
Express+
Essential+

Hardware Architectures:

Single server
Server including cameras of interconnected systems

Software Versions: At the date of delivery, the following XProtect software versions have been tested:

Milestone Advanced XProtect v21.1b 2021 R1
Milestone Advanced XProtect v20.3a 2020 R3
Milestone Advanced XProtect v20.2a 2020 R2
Milestone Advanced XProtect v20.1b 2020 R1
Milestone Advanced Xprotect v13.3a 2019 R3
Milestone Advanced XProtect v13.2a 2019 R2
Milestone Advanced XProtect v13.1a 2019 R1
Milestone Advanced XProtect v12.3a 2018 R3
Milestone Advanced XProtect v12.2a 2018 R2

Limitations in Milestone Versions

The following versions do not support video recording bookmarks:

Express+
Essential+

To overcome this limitation, video recording tags are managed by Desigo CC. However, as consequences:

You can no longer automatically start video recording when setting a tag. Instead, you must start recording and then set a tag while recording is in progress. See Recording Video.
The configuration of video recording bookmarks in Milestone has no effect on the tags.

For more information about more recent versions and specific device packs, contact customer support.

Technical Limitations for Siveillance / Milestone VMS integration with Desigo CC

The following constraints apply when the Milestone or Siveillance VMS is integrated with the management platform:

A Desigo CC server can have only one project enabled for video (see Configure Project Settings for Video). Multiple Desigo CC projects running video on the same machine are not supported.
A VMS server (possibly with additional interconnected VMS servers) can be connected to:

Only one project on any given Desigo CC server.
Only one of the Desigo CC servers in a distributed management platform deployment.
Up to two separate Desigo CC servers operating independently (that is, not in distribution).

Starting from Milestone / Siveillance VMS 2019 R2, new ports are used (9000 and 9001) that may conflict with those for the Desigo CC Cloud Connectivity extension:

Therefore, if this VMS version is installed on the same computer as Desigo CC with Cloud Connectivity extension, customize the VMS ports as follows: https://supportcommunity.milestonesys.com/s/article/change-port-numbers-9000-and-9001-used-by-Management-Server-and-Recording-Server?language=en_US
For more information about the ports used by the VMS, see https://developer.milestonesys.com/s/article/TCPIP-ports-used-in-XProtect-Advanced-VMS-products.

Windows Server 2019 is supported starting from Milestone / Siveillance VMS version 2019R1.
NOTE: Previous versions of the Milestone / Siveillance VMS (2018R3 and lower) are not compatible with Windows Server 2019. Therefore this operating system cannot be used for a Desigo CC system integrating these VMS providers. This limitation applies even when the VMS server runs on a separate computer.

Known Issues for Milestone and Siveillance VMS:

This section lists the known issues with the current integration of these VMS providers into the management platform.

The first time a video stream from a camera is selected to display, loading of the stream may take 15 to 25 seconds depending on network and PC performance. Subsequent selections of the video stream will not have this delay.
Off-line configuration is not supported. You can only fully configure video on a running system with video devices connected.
Each Desigo CC project restart causes the video connection to stop. Operators must issue a new connect command from a client station after restarting the system project.

VMS Communication Ports

The following table illustrates the communication ports used by the video application. For more information about the related firewall rules, see Set up VMS Firewall Rules.

Communication Ports for Video Application

VMS Camera Compatibility

Major camera vendors such as Axis and Bosch should work out of the box if they are connected via vendor-specific drivers. If in doubt, refer to the hardware support list (see Support References).

VMS Events

The following table illustrates the events generated by VMS and indicates the source objects and the alarm class in the management platform.

Events from VMS
Source	Event Description	Alarm Class	System Alarm?

Event	External Event	Recording Active

Hardware	Enabled / Disabled	Disabled
Hardware	Not Responding	Fault
Hardware	Responding	Information
Hardware	Hardware Communication Stopped	Disabled
Hardware	Database Delete Before Set Retention Size	Information

Input Event	Activated / Deactivated	Information	X
Input Event	Enabled / Disabled	Information	X
Input Event	Settings Changed	Information
Input Event	Not Responding / Responding	Information
Input Event	Input Changed	Information	X

Microphone	Settings Changed	Information
Microphone	Enabled / Disabled	Information
Microphone	Not Responding / Responding	Information
Microphone	Recording Started / Stopped	Information
Microphone	Communication Stopped	Information
Microphone	Live FPS Normal / Live FPS Warning / Live FPS Critical	Information
Microphone	Recording FPS Normal / Recording FPS Warning / Recording FPS Critical	Information

Output	Settings Changed	Information
Output	Enabled / Disabled	Information	X
Output	Output Activated / Deactivated	Information	X
Output	Not Responding / Responding	Information
Output	Output Changed	Information

Server	Server Not Responding	Trouble	X
Server	Server Responding	Information	X
Server	Database Being repaired	Information	X
Server	Running Out of Disk Space	Anomaly	X
Server	Database Full Auto Archive	Anomaly	X
Server	Database Disk Available	Information	X
Server	Database Disk Available Driver	Information	X
Server	Database Disk Full Driver	Anomaly	X
Server	Database Disk Unavailable Driver	Anomaly	X
Server	Database Failure: Disk Unavailable	Anomaly	X
Server	Database Full Auto Archive Driver	Anomaly	X
Server	Database Delete Before Set Retention Size Event	Anomaly	X
Server	Database Delete Before Set Retention Time	Anomaly	X
Server	Database Delete Before Set Retention Time Event	Anomaly	X
Server	Database Disk Full Auto Archive	Anomaly	X
Server	Database Disk Full Auto Archive Event	Anomaly	X
Server	Enabled / Disabled	Information	X
Server	Database Disk Full – Auto Archiving	Information	X
Server	Not Responding	Fault
Server	Responding	Information	X
Server	Database Deleting Recordings Before Set Retention Time	Information
Server	Database Deleting Recordings Before Set Retention Size	Information
Server	Retention Time Normal	Information
Server	Retention Time Critical	Information	X
Server	Retention Time Warning	Information
Server	Service Available Critical	Information
Server	Service Available Normal	Information
Server	CPU Usage Warning	Information	X
Server	CPU Usage Normal	Information	X
Server	CPU Usage Critical	Information	X

Speaker	Settings Changed	Information
Speaker	Enabled / Disabled	Information
Speaker	Not Responding / Responding	Information
Speaker	Recording Started / Recording Stopped	Information
Speaker	Communication Stopped	Information

Video Source	Motion Driver Started / Stopped	Information
Video Source	Motion Detected	Motion Detection	X
Video Source	Motion Stopped	Information
Video Source	Tampering	Tamper	X
Video Source	Live Client Feed Requested / Live Client Feed Terminated	Information
Video Source	Recording Started	Recording Active
Video Source	Recording Stopped	Information
Video Source	Not Responding	Fault
Video Source	Responding	Information
Video Source	Enabled / Disabled	Information
Video Source	PTZ Manual Session Started / PTZ Manual Session Stopped	Information
Video Source	Bookmark Reference Requested	Information
Video Source	Communication Stopped	Disabled
Video Source	Feed Overflow Started / Feed Overflow Stopped	Information
Video Source Output	Settings Changed	Information
Video Source	Internal Temperature	Information	X
Video Source	Analytics Start / Analytics End	Information
Video Source	Site IQ Alarm	Video Sensor Alarm	X
Video Source	Site IQ Pre-Alarm	Property Safety	X
Video Source	Site IQ No alarm	Alarm
Video Source	Video Loss / Video Loss End	Information
Video Source	Settings Changed Error	Access Denied
Video Source	Camera Shift	Information	X
Video Source	Feed Overflow Started Driver / Feed Overflow Stopped Driver	Information	X
Video Source	Manual Recording Started / Manual Recording Stopped	Information
Video Source	Request Start Recording / Request Stop Recording	Information
Video Source	Tampering Start / Tampering End	Tamper	X
Video Source	Live FPS Normal / Live FPS Warning	Information
Video Source	Video Loss End	Information
Video Source	Recording FPS Normal	Information
Video Source	Recording FPS Warning	Information
Video Source	Live FPS Critical	Motion Detection	X
Video Source	Recording FPS Critical	Motion Detection	X
Video Source	LPR Camera Connection Lost	Fault	X
Video Source	LPR Camera Running	Information	X
Video Source	Unlisted License Plate	Video Sensor Alarm	X
Video Source	License Plate Match List	Video Sensor Alarm	X

VmsTrigger	Trigger	Activation	X
VmsTrigger	VideoApiStartEventRecording	Activation


Default	Anti Rotating Start / Anti Rotating Stop	Information	X
Default	Archive Disk Available	Information	X
Default	Archive Failure: Archive Disk Unavailable	Information	X
Default	Archive Disk Available Driver	Information	X
Default	Archive Disk Unavailable Driver	Information	X
Default	Archive Not Finished	Information	X
Default	Archive Failed Driver	Information	X
Default	Audio Falling	Information	X
Default	Audio Passing	Information	X
Default	Audio Rising	Information	X
Default	Auto Tracker Start / Auto Tracker Stop	Information	X
Default	Bookmark Reference Requested	Information	X
Default	Defocus Start / Defocus Stop	Information	X
Default	Device Settings Changed Driver	Information	X
Default	Device Write Failed Driver	Information	X
Default	Device Group Member Added	Information	X
Default	Device Group Member Deleted	Information	X
Default	Directional Motion Start / Directional Motion Stop	Information	X
Default	Disk Space Low Driver	Information	X
Default	EDO Start	Information	X
Default	EDO Stop	Information	X
Default	Event Source	Information	X
Default	Evidence Lock Changed	Information	X
Default	Face Appearing / Face Disappearing	Information	X
Default	Failover Started / Failover Stopped	Information	X
Default	Fault Start / Fault Stop	Information	X
Default	Images Received	Information	X
Default	Line Counter 1	Information	X
Default	Line Counter 2	Information	X
Default	Loitering Detection Start / Loitering Detection Stop	Information	X
Default	LPR Server Responding	Information	X
Default	LPR Server Not Responding	Fault	X
Default	Marked Data Reference Requested	Information	X
Default	Master Alarm Start / Master Alarm Stop	Information	X
Default	Object Appearing	Information	X
Default	Object Counting Start / Object Counting Stop	Information	X
Default	Object Direction	Information	X
Default	Object Disappearing	Information	X
Default	Object Dwelling	Information	X
Default	Object Entering / Object Exiting	Information	X
Default	Object Presence	Information	X
Default	Object Removal Start / Object Removal Stop	Information	X
Default	Object Speed	Information	X
Default	Object Stopping	Information	X
Default	Periodic Timer Event	Information	X
Default	Recordings Evidence Locked / Recordings Evidence Unlocked	Information	X
Default	Relative Timer Event	Information	X
Default	Scene Change / Scene Change Stop	Information	X
Default	Service Available Normal	Information
Default	Service Available Critical	Anomaly
Default	Soiled Window Start / Soiled Window Stop	Information	X
Default	Stopped Vehicle Start / Stopped Vehicle Stop	Information	X
Default	Tailgating	Information	X
Default	Target Item Activated / Target Item Deactivated	Information	X
Default	Temperature	Information	X
Default	Temperature Above / Temperature Below	Information	X
Default	Temperature Start / Temperature End	Information	X
Default	Tripwire	Information	X
Default	Trouble Start / Trouble Stop	Information	X
Default	Two-Camera Tracking Start / Two-Camera Tracking Stop	Information	X
Default	Video API Start Event Recording	Information	X

Saimos Video Analytics Integration

The SAIMOS VA plugin integrates into the Milestone / Siveillance VMS video analytics capabilities powered by artificial intelligence:

Perimeter Intrusion Detection
People Counting
Object Detection
License Plate Recognition*

By default, analytic events are reported in Desigo CC.under the event category Status, with the name of the analytic event as defined in VMS. You can customize this behavior as instructed in Customizing VMS Analytic Events.

*NOTE: You can configure the SAIMOS plugin to generate an event whenever a license plate belonging to a whitelist/blacklist is detected. Or, if no list is configured, it can generate an event whenever any license plate is detected. However, up until the current version (SAIMOS VA Plugin 2021 R2), in either case the detected license plate number is not passed on from the SAIMOS plugin to the VMS, and so will not appear in the corresponding Desigo CC event.