Creating and Configuring IP Phone Polycom (Soundpoint 331)

Scenario: You want to configure IP Phone Polycom (Soundpoint 331).

Reference: For background information, see the reference section.

Workflow diagram:

Prerequisites

• IP Phone Polycom (Soundpoint 331) is installed.
• TLS/SSL is configured.

Steps:

1 – Login IP Phone Polycom (Soundpoint 331)

• The SNTP/NTP server IP address has been received from the client’s network administrator.

1. From a computer that is located on the same subnet as the IP phone, open a web browser.

2. Type the IP address of the IP phone and press Enter.
   NOTE: By default, the phone is configured for Dynamic Host Communication Protocol (DHCP). To determine the IP address, press Menu on the phone and select Status > Network > TCP/IP Parameters.

3. The login page opens.

4. Select the Login As as Admin.

5. Enter the admin password of the phone. By default, the factory admin password is 456.

6. Click Submit.

• The Polycom home page opens.

 

2 – Configure Simple Setup

1. In the home page, click Simple Setup.

2. Select the Simple Setup, enter the information in the following sections.

• Language
  Phone Language: Select the regional language to display on the phone. The default is English.

• Time Synchronization
  SNTP Server: Select a time server from the drop-down menu. Alternatively, manually enter the IP address of a Simple Network Time Protocol (SNTP) server. The SNTP server is required when using certificates for Secure Socket Layer/Transport Layer Security (SSL/TLS).
  Time Zone: Select the time zone in the local region.

• SIP Server
  Address: Enter the IP address of the Session Internet Protocol (SIP) server. By default, this is the Notification server IP address.
  Port: Enter the port number for SIP. The default is 5060. If configuring the phone for TLS certificates, the default port will be 5061.

• SIP Outbound Proxy
  Address: Enter the IP address of the Session Internet Protocol (SIP) server. By default, this is the Notification server IP address.
  Port: Enter the port number for SIP. The default is 5060. If configuring the phone for TLS certificates, the default port will be 5061.

• SIP Line Identification
  Display Name: Enter a name to be displayed by the phone to the SIP Server. This is used during Caller ID.
  Address: Enter the extension number assigned to the phone.
  Authentication User ID: Enter the extension number assigned to the phone.
  Authentication Password: Enter the password assigned to that particular extension.
  Label: Leave blank.
  NOTE: If this has not already been done, use the FreeSwitch Configuration tool included with the management station to create an extension for the IP Phone to use. This can be done before or after configuring phone. If done afterwards, note the extension and password used on the IP Phone so that the extension can be properly created in FreeSwitch. Details on how to use this tool are documented in the Telephony Configuration section.

• Base Profile
  Select Generic from the drop-down list.

3. Click Save.

 

3 – Configure Settings

1. Select Settings > Lines and configure the outbound proxy and Server IP address based on the machine where Free Switch is running.

2. Click Save.

3. Select Utilities > Reboot Phone.
   

• A message Reboot initiated is displayed on the IP phone.
  

• Upon success, the IP phone displays the correct time and its extension number of the phone.

NOTE 1:
The phone symbol on the phone screen will appear filled in, if the configuration is successful.
NOTE 2:
If the configuration is not completely successful, the phone symbol will appear hollow on the phone screen.